Terms & Conditions

Acceptance of Terms

By accessing and using the Skins Better website (skinsbetter.shop), you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

If you do not agree to these terms, please do not use our website or purchase our products. We reserve the right to update or change these Terms and Conditions at any time without prior notice. Your continued use of the website after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified terms.

Account Registration

To access certain features of our website, you may be required to register for an account. When registering, you agree to:

1. Provide accurate, current, and complete information about yourself as prompted by the registration form
2. Maintain and promptly update your account information to keep it accurate, current, and complete
3. Maintain the security of your password and accept all risks of unauthorized access to your account
4. Notify us immediately if you discover or suspect any security breaches related to our website
5. Take responsibility for all activities that occur under your account

We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

Products & Pricing

All products displayed on our website are subject to availability. We strive to ensure that product descriptions, images, and prices are accurate, but we do not guarantee that any description, photograph, pricing, or other content on the website is accurate, complete, reliable, current, or error-free.

Pricing Information:

• All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise
• Prices are subject to change without notice
• Sale prices are valid only for the specified period
• We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction

Orders & Payment

When you place an order through our website, you are offering to purchase the products on these terms. All orders are subject to acceptance by us, and we will confirm acceptance by sending you an order confirmation email.

Payment Methods: We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
• Net Banking
• UPI Payments
• Wallet Payments (Paytm, PhonePe, etc.)
• Cash on Delivery (available for select locations)
• WhatsApp Orders (for personalized service)

Order Confirmation: Once your payment is authorized and verified, your order will be processed. You will receive an order confirmation email with your order details and tracking information once your order has shipped.

Cancellation Policy: Orders can be cancelled within 1 hour of placement, provided they haven't been processed for shipping. To cancel an order, contact our customer service team immediately.

Shipping & Delivery

We ship to addresses within India. Delivery times may vary depending on your location and shipping method selected.

Shipping Methods:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days (additional charges apply)
• Same-Day Delivery: Available in select metropolitan areas

Shipping Charges: Shipping charges are calculated based on the weight of your order and delivery location. Free shipping may be available on orders above a certain value as specified in promotional offers.

Delivery Issues: If you encounter any issues with delivery, please contact our customer service team within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Returns & Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns under the following conditions:

Return Period: Products can be returned within 7 days of delivery.

Return Conditions:

• Product must be unused and in its original packaging
• All original tags and labels must be intact
• Proof of purchase (order number) must be provided
• Perfumes and personalized products cannot be returned for hygiene reasons
• Products purchased during sale events may have different return policies

Refund Process:

1. Contact our customer service team to initiate a return
2. Receive a Return Authorization Number
3. Ship the product back to us (return shipping may be at customer's expense)
4. Once received and inspected, we will process your refund within 7-10 business days

Refund Methods: Refunds will be issued to the original payment method used for purchase.

Intellectual Property

All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Skins Better or its content suppliers and protected by international copyright laws.

Restrictions: You may not:

• Reproduce, duplicate, copy, sell, or otherwise exploit the website or any content for any commercial purpose
• Use any data mining, robots, or similar data gathering and extraction tools
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the website
• Remove any copyright, trademark, or other proprietary notices from the website content

The Skins Better name and logo are registered trademarks of our company. All other trademarks not owned by us that appear on this site are the property of their respective owners.

User Conduct

By using our website, you agree not to:

• Use the website in any way that violates any applicable national or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Impersonate or attempt to impersonate Skins Better, a Skins Better employee, another user, or any other person or entity
• Use the website to transmit any advertising or promotional material without our prior written consent
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website
• Use the website in any manner that could disable, overburden, damage, or impair the site

We reserve the right to terminate your use of the website for violating any of the prohibited uses.

Limitations of Liability

To the fullest extent permitted by applicable law, Skins Better shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the website
• Any conduct or content of any third party on the website
• Any content obtained from the website
• Unauthorized access, use, or alteration of your transmissions or content

Maximum Liability: In no event shall Skins Better's total liability to you for all claims exceed the amount paid by you to Skins Better in the last six months preceding the claim.

Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the website shall be instituted exclusively in the courts of Mumbai, India. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Termination

We may terminate or suspend your account and bar access to the website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the website or contact us to deactivate your account.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

We encourage you to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

Definitions

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: legal@skinsbetter.shop
• Phone: +91 98765 75854 (Monday to Friday, 10 AM to 6 PM IST)
• WhatsApp: +91 98765 75854
• Postal Address: Skins Better Legal Department, Mumbai, India

For customer service inquiries, please visit our Contact Us page.